Careers

Career Overview

Established in 1997, Netrust is Asia’s first public Certificate Authority (CA) and the only Accredited CA in Singapore. Netrust provides individuals, businesses and government organizations with a complete online identification and security infrastructure to enable secure electronic transactions. Besides certificate provisioning, Netrust delivers high quality professional services including security consulting, PKI deployment and custom application development.

Vision:

To be the leader in creating a network of trust in the digital world for every individual, every corporation, anywhere.

Mission:

To build a Security Group that can provide End-To-End Trust and Security Services & Solutions

View Positions Available:

We are looking for an Admin & HR Officer to join our team and support our daily office procedures.  A successful Admin & HR office will act as the point of contact for all employees, providing administrative support and managing their queries. Ultimately, you should be able to ensure our administrative activities run smoothly on a daily and long-term basis.

Responsibilities:

  • Provide day-to-day administrative support to all business units
  • Process Monthly Renewal Notices
  • Process Monthly Staff Claims
  • Managing Office supplies and placing orders
  • Organise filing system
  • Update Office polices as needed
  • Arrange travel and accommodations
  • Schedule in-house and external events or trainings
  • Assist in ad-hoc project and perform any other duties that is assigned from time to time by the immediate Manager

Requirements:

  • Minimum GCE ‘O’ Levels
  • Proven work experience as an Admin for at least 2 years
  • Resourceful and self-motivated team player who is able to work independently with minimal supervision
  • Meticulous, good written and interpersonal skills
  • Excellent organizational and time-management skills
  • Problem-solving attitude with an eye for detail
  • Keen to learn and possess positive attitude
  • Able to work independently and adapt to a fast paced environment

Responsibilities:

  • Attend to walk-in customers, walk in visitors, courier/postman
  • Formalise and document procedures for customer service
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s query/complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Interacts with different departmental staff to develop and maintain effective communication to resolve issues and inquiries.
  • Performs projects and miscellaneous duties as assigned.
  • Serves as the decisive customer service contact for: answering questions, welcoming and other communications.
  • Provide technical helpdesk and offsite technical support for end users.

Requirements:

  • Candidate must possess at least Professional Certificate/NiTEC/Diploma in any field.
  • Min 1 year experiences in Customer Service preferably in Information Technology
  • Sound knowledge of customer service principles and practices (order processing)
  • Strong in analytical skills, effective communication and strong team player
  • Conscientious in following up on customer status and approachable
  • Proficient in MS office

We are looking for a Finance Officer to take charge of overall Finance duties and responsible for day-to-day management of our financial transactions and procedures.

You should be familiar with audit and invoicing.  Our ideal candidate demonstrates interest in managing accounting activities, including bank reconciliations, accounts payable and accounts receivable. You should also have excellent organizational skills and be able to handle time-sensitive tasks.

Responsibilities:

  • Responsible for full set of accounts
  • Ensure AP & AR activities are performed accurately and timely
  • Manage account receivable and follow up with debt-collection
  • Ensure financial data are updated and recorded timely
  • Process billing, matching of PO to invoices to ensure accuracy
  • Banking and track bank deposits
  • Issuing receipts for all monies received
  • Reconcile bank statements
  • Contribute to the preparation of monthly income and expenditure statements/reports
  • Maintain proper filing and documentation
  • Participate in financial audits
  • Liaise with external parties on all accounts related matters.
  • Under the direction of the CEO, assist with preparation of service agreements
  • Assist the Manager with other Finance/admin related tasks as needed

Requirements:

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy
  • Minimum 2 years of relevant working experience in the related field
  • Knowledge in Quick Book Accounting software is preferred
  • Proficient in Microsoft Office(Words and Excel)
  • Strong in analytical skills, effective communication and meticulous with an eye for detail
  • Sharp time management skills
  • Keen to learn and possess positive attitude
  • Able to work independently and adapt to a fast paced environment

Responsibilities:

  • Interact with customers, Resellers and Partner to identify and resolve technical issues
  • Provide first level Technical Support via phone and email for Secure Socket Layer (SSL) certificates
  • Coordinate with and escalate highly technical issues to the Service Delivery Team and/or Partner if necessary
  • Create and maintain documentation of issues encountered and resolution for tracking purposes and for future reference
  • Provide basic SSL technical support training to the Sales Support Team
  • Any other ad-hoc duties

Requirements:

  • GCE ‘O’ Levels/ITE or Diploma or Polytechnic graduate in Computer and/or Information Technology with at least 1 year relevant work experience
  • Proficient in Microsoft Office applications
  • Good organizational skills to coordinate all aspects of sales administration
  • Customer oriented with good communication skills
  • Well organized, positive attitude, proactive and self-directed, able to perform with minimal supervision and also a team player
  • Excellent written, verbal communication, presentation and negotiation skills

Responsibilities:

  • Administrators take on a variety of tasks to support sales representatives
  • Handle incoming calls and correspondence, alerting reps to any urgent issues,  update reps on order status and delivery details
  • Arrange appointments for the sales team and supply any presentation or product information that reps need for meetings
  • Responsible for processing orders by telephone, email or mail.
  • Check that orders include the correct prices, discounts and product information and enter them into the company’s computer system.
  • Sending confirmation to customers and follow-up with customers
  • Maintain sales records and update customer records.
  • Any other ad-hoc duties

Requirements:

  • GCE ‘O’ Levels/ITE or Diploma holders; Entry level applicants are encouraged to apply
  • With minimum 1 year of working experience in administrative work
  • Proficient in Microsoft Office applications
  • Good organizational skills to coordinate all aspects of sales administration.
  • Customer oriented with good communication skills

Responsibilities:

  • Promote the use of Public Key Infrastructure (PKI) and other security products in various industries
  • Market PKI security products and services to business and/or technical managers of potential clients
  • Co-ordinate new IT projects from a business development perspective, with support from technical consultants
  • Engage and service existing corporate accounts
  • Involve in ad-hoc projects that will give exposure to individual portfolio
  • Preparing and delivering of technical presentation and demonstrations, manage the customer’s expectations as well as sales/technical enquiry
  • Supporting pre-sales and post-sale activities
  • Obtaining and defining customer requirements, leading any account management activities and continuously obtaining market intelligence to identify new business opportunity, as well as strategic and channel partnership opportunities
  • Perform multi-task writing assignments such as writing consulting proposals, business management manuals and marketing documents

Requirements:

  • Diploma / Degree in Computer Science, Engineering, Information Technology, Computer/Network Security is preferred
  • Well organized, proactive and self-directed, able to perform with minimal supervision and also a team player
  • Possess a successful sales track record
  • Excellent written, verbal communication, presentation and negotiation skills
  • Have an awareness of current & emerging technologies, and industry best practices
  • Involve in ad-hoc projects that will give exposure to individual portfolio
  • Willing to travel

Responsibilities:

  • Overall responsible for the planning and coordination of project development works from conceptualization, design, construction to completion within established budget, schedule and quality standards.
  • Co-ordinate and liaise with vendors, partners, support staff and/or the relevant government authorities to achieve project deliverables and for the successful accomplishment of the business goals.
  • Manage Services Rollout/Deployment – Using professional project management tools and processes as well as defined services rollout/deployment processes.
  • Engages and coordinates service provider groups and SMEs to plan, coordinate and implementations.
  • Complies with project management quality standards for scope, schedule, resource, communication, risk and issue and quality management.
  • To oversee the implementation of the project quality plan.
  • Handle multiple projects and work within tight schedules.
  • To assist in the settlement of the project final accounts at the end of the contract.
  • Acts as single point of contact for agency customers for transition and transformation services.
  • Plans capacity for hardware, software and resources, and drives delivery excellence for managed services.
  • Coordinates team resources, resolves conflicts, manages performance, and ensures propositions and plans successfully reflect contract parameters, companies policy, and capability.
  • Ensure SLA’s are achieved and client expectations are met (or exceeded).
  • To build services relationships with clients and rollouts.
  • Attend client service review meetings; areas covered will include performance reports, customer service improvements, quality and processes.
  • Informs customers and service desk service on maintenance windows, coordinates scheduling, and resolves conflicts.
  • Capable of working in an international environment with virtual teams.

Skills and Experiences:

  • A degree in Computer Science or Engineering. Any other relevant degree may also be considered.
  • 2 years infrastructure management experience of technical professionals or Project Management experience.
  • Possess excellent planning and organization, interpersonal and communication, and problem solving skills.
  • A good track record in completed IT projects preferable.
  • Ability to coordinate and lead matrixed and diverse teams & work independently with a high level of initiatives.
  • Strong professional communications.
  • Service Delivery Management experience is an added advantage plus.

Responsibilities:

  • Provide pre-sales technical consulting to potential clients and partners.
  • Be responsible for developing code, maintain existing code bases, troubleshooting, debugging and testing
  • Work with the development team to plan, perform, and maintain routine modifications, enhancements, or upgrades
  • Assist in designing and maintaining scalable software solutions
  • Design and develop Netrust applications based on SDLC and related methodologies.
  • Explore/test new and existing Identity management solutions and assess its suitability for deployment.

Requirements:

  • University or Polytechnic graduate in Electronics Engineering and/or Information
    Technology;
  • Minimum 2 years hands-on in the following areas:
    • Java, C++, .NET technologies, JSP/ASP servlets based design and development
    • Development in/for Linux environment
    • Database design, programming, tuning and query optimization
    • Test methodologies and testing tools
    • Full-SDLC cycle, with large-scale live roll-out participation as a developer
  • Demonstrated ability to solve complex problems
  • Ability to produce clear, concise documentation
  • Project planning ability, experience in managing small development teams.
  • Technology focused, self-motivated, proactive in problem solving and can work with minimum supervision.
  • Candidate with mobile application experience will be an added advantage.

Responsibilities:

  • Provide technical consulting, pre-sales and post-sales support to clients and partners.
  • Explore new and existing cryptography-related technologies and assess its suitability for deployment.
  • Responsible for technical and administrative activities which will include project planning, system implementation, preventive maintenance, documentation and system migration.
  • Support and assist day-to-day operations of IT Department and Data Centre – Helpdesk, Desktop, Server, Networking, IT Procurement, and Projects.
  • Participate in planning, installation, testing and implementation of IT infrastructure for roll-out of new/existing projects.
  • Plan capacity for hardware, software and resources, and drives delivery excellence for managed services.
  • Liaise with external vendors for IT related issues.

Requirements:

  • Diploma / Degree in Computer Science, Engineering, Information Technology, Computer/Network Security is preferred.
  • Prefer applicants with Information Security Background in at least 1 domain (Cryptography, Network, Firewall).
  • Knowledge of Anti-malware (Trend Micro) is a plus.
  • Technical Knowledge in basic configuration of Network Switches/VLAN or Technical Knowledge in setting up and configuring AIX/Solaris Servers.
  • Good knowledge of Win / UNIX administration with basic networking knowledge
  • Preferably with previous hand-on experience and skill set on system or network installation, configuration, maintenance and troubleshooting.
  • Have an awareness of current & emerging technologies, and industry best practices
  • Good interpersonal, communication, management and decision making skills with responsible attitude.
  • Willing to travel.

Responsibilities:

  • Part of the product development team to deliver PKI security-related products across web and mobile platforms
  • Be responsible for software design, coding, testing, and documentation
  • Collaborate with cross-domain teams to engage customers in requirement gatherings, technical training and project delivery
  • Contribute to product management, innovation and process improvement efforts

Requirements:

  • Degree in Computer/ Computer Science, Electronics and Computer Engineering, Information Technology.
  • Minimum 3 years of working experience in application development with strong knowledge of coding practices
  • Proficient in the implementation and integration of Certificate Authority solutions (e.g. digital signing, encryption algorithm);
  • Experience with PKI cryptography, certificate lifecycle management, 2FA and encryption methods;
  • Proficient in the following programming languages: Java, JavaScript, JQuery, .Net, HTML, JSON, SQL.
  • Good initiative and team player
  • Good analytical, problem solving, Interpersonal & communication skills
  • Ability to work independently with minimal supervision

We invite you to send in your detailed resume with a recent photograph stating your current and expected salary, and reason for leaving to:

Human Resource Department

Netrust Pte Ltd

70 Bendemeer Road, #05-03 Luzerne, Singapore 339940

Email :human.resource@netrust.net

(We regret that only shortlisted candidates will be notified)