Careers

Career Overview

Established in 1997, Netrust is Asia’s first public Certificate Authority (CA) and the only Accredited CA in Singapore. Netrust provides individuals, businesses and government organizations with a complete online identification and security infrastructure to enable secure electronic transactions. Besides certificate provisioning, Netrust delivers high quality professional services including security consulting, PKI deployment and custom application development.

Vision:

To be the leader in creating a network of trust in the digital world for every individual, every corporation, anywhere.

Mission:

To build a Security Group that can provide End-To-End Trust and Security Services & Solutions

View Positions Available:

We are looking for an Corporate Services Officer to join our team and support our daily office procedures.  A successful Corporate Services Officer will act as the point of contact for all employees, providing administrative support and managing their queries. Ultimately, you should be able to ensure our administrative activities run smoothly on a daily and long-term basis.

Responsibilities:

  • Provide day-to-day administrative support to all business units
  • Process Monthly Renewal Notices
  • Process Monthly Staff Claims
  • Managing Office supplies and placing orders
  • Organise filing system
  • Update Office polices as needed
  • Arrange travel and accommodations
  • Schedule in-house and external events or trainings
  • Assist in ad-hoc project and perform any other duties that is assigned from time to time by the immediate Manager

Requirements:

  • Minimum GCE ‘O’ Levels
  • Proven work experience as an Admin for at least 2 years
  • Resourceful and self-motivated team player who is able to work independently with minimal supervision
  • Meticulous, good written and interpersonal skills
  • Excellent organizational and time-management skills
  • Problem-solving attitude with an eye for detail
  • Keen to learn and possess positive attitude
  • Able to work independently and adapt to a fast paced environment

Responsibilities:

  • Attend to walk-in customers, walk in visitors, courier/postman
  • Formalise and document procedures for customer service
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s query/complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Interacts with different departmental staff to develop and maintain effective communication to resolve issues and inquiries.
  • Performs projects and miscellaneous duties as assigned.
  • Serves as the decisive customer service contact for: answering questions, welcoming and other communications.
  • Provide technical helpdesk and offsite technical support for end users.

Requirements:

  • Candidate must possess at least Professional Certificate/NiTEC/Diploma in any field.
  • Min 1 year experiences in Customer Service preferably in Information Technology
  • Sound knowledge of customer service principles and practices (order processing)
  • Strong in analytical skills, effective communication and strong team player
  • Conscientious in following up on customer status and approachable
  • Proficient in MS office

We are looking for a Finance Officer to take charge of overall Finance duties and responsible for day-to-day management of our financial transactions and procedures.

You should be familiar with audit and invoicing.  Our ideal candidate demonstrates interest in managing accounting activities, including bank reconciliations, accounts payable and accounts receivable. You should also have excellent organizational skills and be able to handle time-sensitive tasks.

Responsibilities:

  • Responsible for full set of accounts
  • Ensure AP & AR activities are performed accurately and timely
  • Manage account receivable and follow up with debt-collection
  • Ensure financial data are updated and recorded timely
  • Process billing, matching of PO to invoices to ensure accuracy
  • Banking and track bank deposits
  • Issuing receipts for all monies received
  • Reconcile bank statements
  • Contribute to the preparation of monthly income and expenditure statements/reports
  • Maintain proper filing and documentation
  • Participate in financial audits
  • Liaise with external parties on all accounts related matters.
  • Under the direction of the CEO, assist with preparation of service agreements
  • Assist the Manager with other Finance/admin related tasks as needed

Requirements:

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy
  • Minimum 2 years of relevant working experience in the related field
  • Knowledge in Quick Book Accounting software is preferred
  • Proficient in Microsoft Office(Words and Excel)
  • Strong in analytical skills, effective communication and meticulous with an eye for detail
  • Sharp time management skills
  • Keen to learn and possess positive attitude
  • Able to work independently and adapt to a fast paced environment

Responsibilities:

  • Interact with customers, Resellers and Partner to identify and resolve technical issues
  • Provide first level Technical Support via phone and email for Secure Socket Layer (SSL) certificates
  • Coordinate with and escalate highly technical issues to the Service Delivery Team and/or Partner if necessary
  • Create and maintain documentation of issues encountered and resolution for tracking purposes and for future reference
  • Provide basic SSL technical support training to the Sales Support Team
  • Any other ad-hoc duties

Requirements:

  • GCE ‘O’ Levels/ITE or Diploma or Polytechnic graduate in Computer and/or Information Technology with at least 1 year relevant work experience
  • Proficient in Microsoft Office applications
  • Good organizational skills to coordinate all aspects of sales administration
  • Customer oriented with good communication skills
  • Well organized, positive attitude, proactive and self-directed, able to perform with minimal supervision and also a team player
  • Excellent written, verbal communication, presentation and negotiation skills

Responsibilities:

  • Provide pre-sales technical consulting to potential clients and partners.
  • Be responsible for developing code, maintain existing code bases, troubleshooting, debugging and testing
  • Work with the development team to plan, perform, and maintain routine modifications, enhancements, or upgrades
  • Assist in designing and maintaining scalable software solutions
  • Design and develop Netrust applications based on SDLC and related methodologies.
  • Explore/test new and existing Identity management solutions and assess its suitability for deployment.

Requirements:

  • University or Polytechnic graduate in Electronics Engineering and/or Information
    Technology;
  • Minimum 2 years hands-on in the following areas:
    • Java, C++, .NET technologies, JSP/ASP servlets based design and development
    • Development in/for Linux environment
    • Database design, programming, tuning and query optimization
    • Test methodologies and testing tools
    • Full-SDLC cycle, with large-scale live roll-out participation as a developer
  • Demonstrated ability to solve complex problems
  • Ability to produce clear, concise documentation
  • Project planning ability, experience in managing small development teams.
  • Technology focused, self-motivated, proactive in problem solving and can work with minimum supervision.
  • Candidate with mobile application experience will be an added advantage.

Responsibilities:

  • Leadership and performance management of Professional Service Consultants
  • Establish the team and processes to ensure the delivery of high quality, frequent releases of a cloud based, SAAS solution that meet established product and technology roadmap timelines
  • Recruit and retain a high performing software engineering team
  • Provide regular performance communication, mentorship, and coaching for leaders and engineering staff
  • Participate in the technical strategy of new features and assist teams in producing design artifacts, as needed
  • Collaborate on the development of methods and process in an Agile/SCRUM environment for key development areas such as design reviews, work break down, code reviews, quality metrics and others
  • Facilitate inter- and intra- team communication and collaboration to the meet the demands of a complex enterprise software solution
  • Work with approved vendors to extract future technology direction, understand market trends and to form strategic partnerships
  • Act as second line support to diagnose and resolve production issues, assist teams in removing obstacles, and ensuring overall success of product deliverable
  • Provide a culture supportive of optimal individual contribution and teamwork
  • Participate in the technical strategy of new features and assist teams in producing design artifacts, as needed
  • Collaborate on the development of methods and process in an Agile/SCRUM environment for key development areas such as design reviews, work break down, code reviews, quality metrics and others
  • Work with approved vendors to extract future technology direction, understand market trends and to form strategic partnerships

Requirements:

  • Bachelor’s degree in Computer Science, Computer Engineering, Math or related field
  • 5+ years of software development experience & people management experience
  • Excellent verbal and written communication skills
  • Strong analytical skills with excellent problem solving
  • Proven track record of delivery
  • Experience managing multiple concurrent programs, projects and development teams in an Agile environment
  • Experience in designing and building customer facing user experiences
  • Establish the team and processes to ensure the delivery of high quality, frequent releases of a cloud based, SAAS solution that meet established product and technology roadmap timelines
  • Advanced knowledge of software development lifecycle and methods, software testing procedures, and configuration management
  • Must have exceptional soft skills and ability to collaborate within a cross functional team that includes engineers, project managers, product managers, operational staff etc
  • Experience leading automated build pipelines, release schedules including daily weekly and monthly releases
  • Experience with the following: Microsoft environment with .Net, HTML5/CSS/JavaScript, Contemporary methodologies, frameworks and patterns:
    • Agile
    • TDD
    • MVVM
    • jQuery
    • KnockoutJS
    • ASP.Net MVC 4
    • Python
    • Django 
  • Effectively builds and maintains partnerships with clients, prospects and people at all levels across the company
  • Ability to drive projects in a matrix management environment that includes influencing, efficiency, collaboration and openness with a focus on results orientation
  • Proficiency in collaboration, conflict resolution, group interaction and dynamics, project management, and facilitation of significant projects
  • Demonstrated leadership, communication and problem solving skills

Responsibilities:

  • Provide technical consulting, pre-sales and post-sales support to clients and partners.
  • Explore new and existing cryptography-related technologies and assess its suitability for deployment.
  • Responsible for technical and administrative activities which will include project planning, system implementation, preventive maintenance, documentation and system migration.
  • Support and assist day-to-day operations of IT Department and Data Centre – Helpdesk, Desktop, Server, Networking, IT Procurement, and Projects.
  • Participate in planning, installation, testing and implementation of IT infrastructure for roll-out of new/existing projects.
  • Plan capacity for hardware, software and resources, and drives delivery excellence for managed services.
  • Liaise with external vendors for IT related issues.

Requirements:

  • Diploma / Degree in Computer Science, Engineering, Information Technology, Computer/Network Security is preferred.
  • Prefer applicants with Information Security Background in at least 1 domain (Cryptography, Network, Firewall).
  • Knowledge of Anti-malware (Trend Micro) is a plus.
  • Technical Knowledge in basic configuration of Network Switches/VLAN or Technical Knowledge in setting up and configuring AIX/Solaris Servers.
  • Good knowledge of Win / UNIX administration with basic networking knowledge
  • Preferably with previous hand-on experience and skill set on system or network installation, configuration, maintenance and troubleshooting.
  • Have an awareness of current & emerging technologies, and industry best practices
  • Good interpersonal, communication, management and decision making skills with responsible attitude.
  • Willing to travel.

Responsibilities:

  • Part of the product development team to deliver PKI security-related products across web and mobile platforms
  • Be responsible for software design, coding, testing, and documentation
  • Collaborate with cross-domain teams to engage customers in requirement gatherings, technical training and project delivery
  • Contribute to product management, innovation and process improvement efforts

Requirements:

  • Degree in Computer/ Computer Science, Electronics and Computer Engineering, Information Technology.
  • Minimum 3 years of working experience in application development with strong knowledge of coding practices
  • Proficient in the implementation and integration of Certificate Authority solutions (e.g. digital signing, encryption algorithm);
  • Experience with PKI cryptography, certificate lifecycle management, 2FA and encryption methods;
  • Proficient in the following programming languages: Java, JavaScript, JQuery, .Net, HTML, JSON, SQL.
  • Good initiative and team player
  • Good analytical, problem solving, Interpersonal & communication skills
  • Ability to work independently with minimal supervision

We invite you to send in your detailed resume with a recent photograph stating your current and expected salary, and reason for leaving to:

Human Resource Department

Netrust Pte Ltd

70 Bendemeer Road, #05-03 Luzerne, Singapore 339940

Email: human.resource@netrust.net

(We regret that only shortlisted candidates will be notified)