Careers

Career Overview

Established in 1997, Netrust is Asia’s first public Certificate Authority (CA) and the only Accredited CA in Singapore. Netrust provides individuals, businesses and government organizations with a complete online identification and security infrastructure to enable secure electronic transactions. Besides certificate provisioning, Netrust delivers high quality professional services including security consulting, PKI deployment and custom application development.

Vision:

To be the leader in creating a network of trust in the digital world for every individual, every corporation, anywhere.

Mission:

To build a Security Group that can provide End-To-End Trust and Security Services & Solutions

View Positions Available:

Responsibilities:

•  Promote the use of Public Key Infrastructure (PKI) and other security products in various industries.

•  Market PKI security products and services to business and/or technical managers of potential clients.

•  Co-ordinate new IT projects from a business development perspective, with support from technical consultants.

•  Engage and service existing corporate accounts.

•  Involve in ad-hoc projects that will give exposure to individual portfolio.

•  Preparing and delivering of technical presentation and demonstrations, manage the customer’s expectations as well as sales/technical enquiry.

•  Supporting pre-sales and post-sale activities.

•  Obtaining and defining customer requirements, leading any account management activities and continuously obtaining market intelligence to identify new business opportunity, as well as strategic and channel partnership opportunities.

•  Perform multi-task writing assignments such as writing consulting reports, proposals, research documents, business management manuals and marketing documents.

Requirements:

•  Diploma / Degree in Computer Science, Engineering, Information Technology, Computer/Network Security is preferred.

•  Well organized, proactive and self-directed, able to perform with minimal supervision and also a team player.

•  Possess a successful sales track record.

•  Excellent written, verbal communication, presentation and negotiation skills.

•  Have an awareness of current & emerging technologies, and industry best practices

•  Involve in ad-hoc projects that will give exposure to individual portfolio.

•  Willing to travel.

Responsibilities:

• Responsible for supporting Sales Manager in driving sales and maximizing revenue opportunities with channel partners

• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts

• Identify, develop and manage Channel Sales and Resellers partners across Asia Pacific

• Work closely with internal & external stakeholders to identify potentially impactful technologies, applications, business models & market opportunities;

• Presents highly complex solution, anticipating key issues and preparing business case accordingly

• Assist with high severity requests or issues escalations as needed

• Establishment of joint ventures, strategic licensing partnerships or further development of technologies to market ready products or solutions

• Forging new business relationship, maintaining existing business relationships and ensure high levels of client satisfaction with accountability and follow up

• Seeking other applications and solutions to complement Netrust’s PKI offering

Requirements:

• Degree in Business or Computer Science, Engineering, Information Technology

• Preferably, has minimum 2-3 years’ experience in account management of major accounts for fast growing, high technology company

• Proven account management or other relevant experience

• Understanding of technology; proven ability to translate technology possibilities and solutions to business/client usage opportunities will be an added advantage

• Ability to identify high impact opportunities, analyze market potential and translate technologies and business models to applications, products or solutions to enter into markets

• Demonstrated ability to communicate, present and influence credibly and effective at all levels of the organization, including executive and C-level

• Experience in delivering client-focused solutions based on customer needs

• Proven ability to manage multiple projects at a time while paying strict attention to detail

• Strong business acumen in identifying and developing business opportunitie

• Have an awareness of current and emerging technologies, and industry best practices

• Be self-motivated, willing to learn, result-oriented, independent with good attitude

• Excellent written, verbal communication, presentation and negotiation skills.

• Possess go-getter attitude and enjoy working in a fast paced, dynamic industry

• Willing to travel.

Responsibilities:

• Promote the use of Public Key Infrastructure (PKI) and other security products in various industries.

• Market PKI security products and services to business and/or technical managers of potential clients.

• Co-ordinate new IT projects from a business development perspective, with support from technical consultants.

• Engage and service existing corporate accounts.

• Involve in ad-hoc projects that will give exposure to individual portfolio.

• Preparing and delivering of technical presentation and demonstrations, manage the customer’s expectations as well as sales/technical enquiry.

• Supporting pre-sales and post-sale activities.

• Obtaining and defining customer requirements, leading any account management activities and continuously obtaining market intelligence to identify new business opportunity, as well as strategic and channel partnership opportunities.

• Perform multi-task writing assignments such as writing consulting reports, proposals, research documents, business management manuals and marketing documents.

Requirements:

• Diploma / Degree in Computer Science, Engineering, Information Technology, Computer/Network Security is preferred.

• Well organized, proactive and self-directed, able to perform with minimal supervision and also a team player.

• Possess a successful sales track record.

• Excellent written, verbal communication, presentation and negotiation skills.

• Have an awareness of current & emerging technologies, and industry best practices

• Involve in ad-hoc projects that will give exposure to individual portfolio.

• Willing to travel.

• Only Singapore Citizens need apply.

Responsibilities:

•  Promote the use of Public Key Infrastructure (PKI) and other security products in various industries.

•  Market PKI security products and services to business and/or technical managers of potential clients.

•  Co-ordinate new IT projects from a business development perspective, with support from technical consultants.

•  Engage and service existing corporate accounts.

•  Involve in ad-hoc projects that will give exposure to individual portfolio.

•  Preparing and delivering of technical presentation and demonstrations, manage the customer’s expectations as well as sales/technical enquiry.

•  Supporting pre-sales and post-sale activities.

•  Obtaining and defining customer requirements, leading any account management activities and continuously obtaining market intelligence to identify new business opportunity, as well as strategic and channel partnership opportunities.

•  Perform multi-task writing assignments such as writing consulting reports, proposals, research documents, business management manuals and    marketing documents.

Requirements:

•  Diploma / Degree in Computer Science, Engineering, Information Technology, Computer/Network Security is preferred.

•  Well organized, proactive and self-directed, able to perform with minimal supervision and also a team player.

•  Possess a successful sales track record.

•  Excellent written, verbal communication, presentation and negotiation skills.

•  Have an awareness of current & emerging technologies, and industry best practices

•  Involve in ad-hoc projects that will give exposure to individual portfolio.

•  Willing to travel.

Responsibilities:

•  Promote the use of Public Key Infrastructure (PKI) and other security products in various industries.

•  Market PKI security products and services to business and/or technical managers of potential clients.

•  Co-ordinate new IT projects from a business development perspective, with support from technical consultants.

•  Engage and service existing corporate accounts.

•  Involve in ad-hoc projects that will give exposure to individual portfolio.

•  Preparing and delivering of technical presentation and demonstrations, manage the customer’s expectations as well as sales/technical enquiry.

•  Supporting pre-sales and post-sale activities.

•  Obtaining and defining customer requirements, leading any account management activities and continuously obtaining market intelligence to identify new business opportunity, as well as strategic and channel partnership opportunities.

•  Perform multi-task writing assignments such as writing consulting reports, proposals, research documents, business management manuals and marketing documents.

Requirements:

•  Diploma / Degree in Computer Science, Engineering, Information Technology, Computer/Network Security is preferred.

•  Well organized, proactive and self-directed, able to perform with minimal supervision and also a team player.

•  Possess a successful sales track record.

•  Excellent written, verbal communication, presentation and negotiation skills.

•  Have an awareness of current & emerging technologies, and industry best practices.

•  Involve in ad-hoc projects that will give exposure to individual portfolio.

•  Willing to travel.

Responsibilities:

• Support and assist day-to-day operations of IT Department and Data Centre – Helpdesk, Desktop, Server, Networking, IT Procurement, and Projects.

• Provide technical services such as implementation and/or maintenance support to the customers on a wide range of systems, networking and storage solutions.

• Work closely with principals and/or customer to provide resolutions to problems either remotely or at customers’ premises.

• Provide information concerning products, applications & problem diagnosis to sales representatives & customers

• Conduct product application testing & troubleshooting on customers’ applications

• Receive phone calls or emails from Sales reps & customers and answer inquiries concerning product capabilities, specifications & applications

• Analyze & troubleshoot customer issues via phone or email

• Assist Sales Manager with on-site presentations to customers, as needed

• Proactively identify areas to improve department operation efficiency & initiate projects to achieve such improvements

• Participate in planning, installation, testing and implementation of IT infrastructure for roll-out of new/existing projects.

• Plan capacity for hardware, software and resources, and drives delivery excellence for managed services.

• Other duties or projects, as assigned

Requirements:

• Diploma in Computer Science, Engineering, Information Technology, Computer/Network Security is preferred.

• Preferably with previous hand-on experience and skill set on system or network

• Installation, configuration, maintenance and troubleshooting of system hardware and software.

• Knowledge in setting up and configuring AIX/Solaris Servers.

• Good knowledge of Win / UNIX administration with basic networking knowledge

• Ability to organize and prioritize tasks, activities, and projects for timely completion

• Ability to establish and maintain pleasant interpersonal relationships primarily over the phone and emails

• Problem solving skill – identify complex problems and review related information to develop and evaluate options and implement solutions

• Possess strong communication skill including active listening

• Have an awareness of current & emerging technologies, and industry best practices

• Good interpersonal, communication skills with responsible attitude.

Responsibilities:

•  Promote the use of Public Key Infrastructure (PKI) and other security products in various industries.

•  Market PKI security products and services to business and/or technical managers of potential clients.

•  Co-ordinate new IT projects from a business development perspective, with support from technical consultants.

•  Engage and service existing corporate accounts.

•  Involve in ad-hoc projects that will give exposure to individual portfolio.

•  Preparing and delivering of technical presentation and demonstrations, manage the customer’s expectations as well as sales/technical enquiry.

•  Supporting pre-sales and post-sale activities.

•  Obtaining and defining customer requirements, leading any account management activities and continuously obtaining market intelligence to identify new business opportunity, as well as strategic and channel partnership opportunities.

•  Perform multi-task writing assignments such as writing consulting reports, proposals, research documents, business management manuals and marketing documents.

Requirements:

•  Diploma / Degree in Computer Science, Engineering, Information Technology, Computer/Network Security is preferred.

•  Well organized, proactive and self-directed, able to perform with minimal supervision and also a team player.

•  Possess a successful sales track record.

•  Excellent written, verbal communication, presentation and negotiation skills.

•  Have an awareness of current & emerging technologies, and industry best practices

•  Involve in ad-hoc projects that will give exposure to individual portfolio.

•  Willing to travel.

Responsibilities:

  • Overall responsible for the planning and coordination of project development works from conceptualization, design, construction to completion within established budget, schedule and quality standards.
  • Co-ordinate and liaise with vendors, partners, support staff and/or the relevant government authorities to achieve project deliverables and for the successful accomplishment of the business goals.
  • Manage Services Rollout/Deployment – Using professional project management tools and processes as well as defined services rollout/deployment processes.
  • Engages and coordinates service provider groups and SMEs to plan, coordinate and implementations.
  • Complies with project management quality standards for scope, schedule, resource, communication, risk and issue and quality management.
  • To oversee the implementation of the project quality plan.
  • Handle multiple projects and work within tight schedules.
  • To assist in the settlement of the project final accounts at the end of the contract.
  • Acts as single point of contact for agency customers for transition and transformation services.
  • Plans capacity for hardware, software and resources, and drives delivery excellence for managed services.
  • Coordinates team resources, resolves conflicts, manages performance, and ensures propositions and plans successfully reflect contract parameters, companies policy, and capability.
  • Ensure SLA’s are achieved and client expectations are met (or exceeded).
  • To build services relationships with clients and rollouts.
  • Attend client service review meetings; areas covered will include performance reports, customer service improvements, quality and processes.
  • Informs customers and service desk service on maintenance windows, coordinates scheduling, and resolves conflicts.
  • Capable of working in an international environment with virtual teams.

Requirements:

  • A degree in Computer Science or Engineering. Any other relevant degree may also be considered.
  • 2 years infrastructure management experience of technical professionals or Project Management experience.
  • Possess excellent planning and organization, interpersonal and communication, and problem solving skills.
  • A good track record in completed IT projects preferable.
  • Ability to coordinate and lead matrixed and diverse teams & work independently with a high level of initiatives.
  • Strong professional communications.
  • Service Delivery Management experience is an added advantage plus.
  • Only Singapore Citizens / PR need to apply.

Responsibilities:

  • He/she supervises, coordinates, directs & monitors staff activities to ensure customer receives the highest level of customer service and prompt, courteous & accurate responses are provided to customers.
  • He/she utilise management tools for planning, coordinating and supervising sales front desk staff to ensure efficient and effective operations.
  • Monitors efficiency and quality efforts of personnel and provides training and coaching support.
  • Ensures adherence to departmental policies, procedures and practices.
  • Recommends and implements new or improved systems to enhance or expedite solutions pertaining to customer issues.
  • Prioritizes and assigns work to employees and initiatives corrective measures to resolve problems including scheduling.
  • Interacts with different departmental staff to develop and maintain effective communication to resolve issues and inquiries.
  • Performs projects and miscellaneous duties as assigned.
  • Serves as the decisive customer service contact for: answering questions, welcoming and other communications.
  • Able to develop an effective system and implements to the front desk, making adjustment when necessary.
  • Communicating courteously with customers by telephone, email, letter and face to face.
  • Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service officers.
  • Handling customer complaints or any major incidents.
  • Keeping accurate records of discussions or correspondences with customers.
  • Attending to walk-in customers.
  • Responding to telephone and email inquiries on IT related products and services in a timely manner.
  • Applying service recovery techniques to maximize customer satisfaction.
  • Preparing reports and other related administrative tasks.
  • CA Certificate Issuance and enrollment.
  • Provide technical helpdesk and offsite technical support for end users.

 

 

Requirements:

  • Candidate must possess at least a Diploma in Information Technology with at least 1 years’ relevant work experience. Fresh graduates with positive attitude and willingness to learn are welcome to apply.
  • Proficient in spoken English and Mandarin.
  • Knowledge in PKI technologies is a plus.
  • Strong customer service mindset, meticulous and detail-oriented.
  • Experience in leading or supervising a team of customer service staff.
  • Can conduct customer service training for all employees.
  • Good communication/interpersonal skills and strong team player.

Responsibilities:

  • Part of the product development team to deliver PKI security-related products across web and mobile platforms
  • Be responsible for software design, coding, testing, and documentation
  • Collaborate with cross-domain teams to engage customers in requirement gatherings, technical training and project delivery
  • Contribute to product management, innovation and process improvement efforts

 

Requirements: 

  • Diploma/Degree in Computer Science, IT or related subject.
  • Minimum 2 years of working experience in application development with strong knowledge of coding practices
  • Hands-on experience with Java Servlet, Spring MVC and hibernate frameworks
  • Proficient in the following programming languages: Java, JavaScript, JQuery, HTML, JSON, SQL
  • Familiar with Linux, PKI, Hardware Security Modules(HSM), SVN, Maven, Jira and/or Android is a plus.
  • Good initiative and team player
  • Good analytical, problem solving, Interpersonal & communication skills
  • Ability to work independently with minimal supervision

We invite you to send in your detailed resume with a recent photograph stating your current and expected salary, and reason for leaving to:

Human Resource Department

Netrust Pte Ltd

70 Bendemeer Road, #05-03 Luzerne, Singapore 339940

Email :human.resource@netrust.net

(We regret that only shortlisted candidates will be notified)