The Hidden Security Cost of Technical Debt

Cyber SecurityWritten by James LimOctober 7, 2026
A business application may function normally for years, yet hidden technical debt may accumulate behind the scenes. When a vulnerability is flagged in an application, or a third-party library/application releases a new version, teams sometimes implement a workaround first rather than updating the library for a permanent fix. These decisions can make sense at the time. The cost becomes visible when
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Building Trusted Digital Experiences Through Customer Service

LifeWritten by Susan LerSeptember 24, 2026
In today’s digital world, it is not easy to gain customers’ trust. As Customer Service Officers, we need to demonstrate competence and understanding so that customers know they can rely on us. This is especially true in situations when customers face a problem and want immediate solutions. We need to understand that they will be feeling frustrated and anxious about the
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Why Multi-Factor Authentication (MFA) Is Important

Cyber SecurityWritten by Wei Kee TeoAugust 13, 2026
Cyber threats are becoming increasingly sophisticated, and organisations face growing challenges in protecting critical information and systems. While passwords remain the most common method of authentication, they are vulnerable to attacks such as phishing, credential theft, password spraying, and data breaches. As a result, relying solely on passwords is no longer sufficient to protect business applications, networks, and cloud services. Multi-Factor
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Is Your OT Network Really Isolated? Why Trust Isn’t Enough

Cyber SecurityWritten by Kai JalonenJuly 30, 2026
Guest Contributor, Kai Jolonen, Head of Sales and Business Development, Asia-Pacific of SensorFu   Is Your Operational Technology(OT) Network Really Isolated? Why Trust Isn't Enough When we think about protecting Singapore's critical infrastructure—our power grid, water supply, transport systems, manufacturing plants and healthcare services—we often assume that these systems are safely separated from the internet and corporate networks. But what if
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Why Post-Quantum Cryptography Matters Today

Cyber SecurityWritten by Ong Zhen YuJuly 2, 2026

A while back, I was explaining encryption to my colleague and used this analogy: “Your data today is locked inside a really strong safe.” That’s still true, but here’s the part people don’t think about: What if someone is already copying that same safe and is waiting for the day they can open it?   That’s essentially what’s happening with quantum

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Rethinking Development in the Age of AI

Cyber SecurityWritten by Lin Jian ShengJune 4, 2026
From Search Engine to AI: A Developer’s Journey Through Changing Paradigms As a developer in my 40s, I have seen how our way of working has evolved over the years. Back then, solving a problem usually meant opening Google and going through multiple tabs—Stack Overflow threads, API documentation, random blog posts, trying different approaches until something finally worked. It was often
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